Civic guide · Canada-wide
Housing and essentials navigator
When income is tight or housing feels unstable, the fastest help is usually local. Pick your province and search your city to see urgent contacts and municipal programs MyEligible already tracks.
Quick summary
- Call or visit 211 for food banks, shelters, and crisis supports in your community. It is free, confidential, and available in many languages.
- Emergency shelter and rent help are usually city-specific. Long-term subsidized housing waitlists are separate from crisis pathways.
- MyEligible lists 700+ municipal programs. This guide groups housing, transit, and fee-assistance modules for major cities.
Right now
If you need food, shelter, or other essentials today, start here.
211 Canada
Free referral to local food banks, shelters, meal programs, and community services.
211 Canada211 Ontario
Ontario-specific navigation for housing, food, and crisis supports.
211 Ontario
Housing help
Emergency shelter, rent assistance, and provincial affordable housing contacts.
Ontario emergency shelters
Official ontario.ca directory to find an emergency shelter near you.
Ontario emergency sheltersCMHC provincial housing contacts
Find your province or territory housing authority and affordable housing program contacts.
CMHC provincial housing contactsOntario Works
Last-resort financial assistance while you stabilize housing or apply for other programs.
Ontario Works
Programs in your area
Municipal rent banks, transit passes, recreation subsidies, and other local supports.
Type a city name to filter local programs. Leave blank to see all programs for your province.
Toronto Housing Help Centres
Free housing search, eviction prevention referrals, and connections to rent banks and shelters across Toronto.
How to applyToronto Rent Bank
One-time payments for eligible Toronto renters toward arrears or deposits (city-funded program with published caps).
How to applyToronto Housing Stabilization Fund (OW/ODSP (Ontario Disability Support Program))
Emergency housing costs for Toronto residents on Ontario Works or ODSP (arrears, moves, deposits, bed bugs).
How to applyToronto Hardship Fund (health expenses)
City help with eyeglasses, emergency dental, medication, medical devices, or funeral costs for low-income Toronto residents not on OW/ODSP (Ontario Disability Support Program).
How to applyToronto Fair Pass Transit Discount
Discounted TTC transit fares for eligible low-income Toronto residents.
How to applyToronto Welcome Policy Recreation Credit
Annual recreation fee credit for eligible low-income Toronto residents.
How to applyToronto rent-geared-to-income (RGI) housing
Subsidized Toronto community housing where rent is geared to about 30% of household income; apply through MyAccesstoHousingTO (long wait times).
How to applyOttawa EquiPass Transit Discount
Reduced OC Transpo fares and monthly passes via PRESTO or ParaPay for Ottawa residents whose family income is below Statistics Canada low-income thresholds published with the program.
How to applyOttawa Hand in Hand recreation & culture support
City fee relief for registrations at Ottawa Recreation, Culture and Facilities-run programs when supervisors confirm financial need.
How to applyOttawa property tax & water bill deferrals (low-income owners)
Municipally administered deferrals of property taxes (full or partial) and matching water-account deferrals for eligible low-income owners, interest accrues until repayment triggers.
How to applyHamilton HSR Fare Assist (50% PRESTO discount)
About 50% off single-ride PRESTO fares for eligible Hamilton residents below the LIM or on OW/ODSP (Ontario Disability Support Program).
How to applyHamilton Recreation Assistance Program (RAP)
Reduced recreation fees for Hamilton residents whose household income is at or below the Low Income Measure (LIM).
How to applyPeel Region Affordable Transit Program (50% PRESTO discount)
Peel Region administers a 50% discount on eligible PRESTO fares for Brampton, Mississauga, and Caledon residents at or below published net-income limits.
How to applyBrampton ActiveAssist (recreation fee credit)
Up to $275 per eligible family member per year as a credit against City of Brampton recreation programs, drop-ins, and memberships when net family income is at or below LICO.
How to applyMississauga ActiveAssist (recreation fee credit)
Up to $275 per person per year in recreation credits when net family income is below published low-income cut-offs (or refugee fast-track).
How to applyKingston Municipal Fee Assistance Program (MFAP)
One MyKingston application unlocks discounted recreation (SPARK), transit passes, health benefits, and other City fee reductions when household income is at or below LIM + 15%.
How to applyLondon Income-Related Monthly Bus Pass
Discounted London Transit Commission monthly pass ($72) for eligible low-income London residents 18+, instead of the standard adult monthly fare.
How to applyLondon Play Your Way Fund (recreation fee subsidy)
Up to $300 per person per 12 months in subsidies covering 100% or 50% of City recreation, aquatics, golf, day camp, and seniors program fees, depending on household income.
How to applyWindsor (NS) recreation fee assistance
Municipal recreation fee assistance for Windsor, Nova Scotia residents.
How to apply
Provincial & federal programs
After urgent needs, these income, rent, heating, and tax-credit programs may help. Rules vary by province and immigration status.
Canada-wide
Canada Groceries and Essentials Benefit (CGEB)
Quarterly tax-free payment to offset sales tax for low- and modest-income households. Replaced the GST/HST (goods and services tax / harmonized sales tax credit) credit in July 2026 with a 25% increase for five years.
How to applyCanada Workers Benefit
Refundable credit for low-income workers; up to about half may arrive in automatic advance instalments, with the rest at tax time.
How to apply
In your province or territory · Ontario
Ontario Works, financial assistance
Income- and asset-tested last-resort monthly financial assistance for Ontario residents who need help with basic needs and shelter costs.
How to applyOntario Trillium Benefit
Combines sales tax credit, energy & property tax credit, and northern energy credit.
How to applyOntario Disability Support Program (ODSP)
Income- and asset-tested provincial monthly income support and health-related benefits for adults 18 or older who meet Ontario's disability and financial tests, separate from the federal Disability Tax Credit and CPP-D (Canada Pension Plan Disability).
How to apply
Run the MyEligible quiz with your income, household, and municipality for personalized estimates across all levels of government.
Start the benefits quizCommon mistakes to avoid
These mix-ups slow down housing help or leave money on the table.
Waiting on subsidized housing for a crisis
Long-term rent-geared-to-income waitlists are separate from emergency shelter. If you need a place tonight, start with 211 and shelter links in the Right now section.
Assuming one application covers all rent help
Provincial social assistance, municipal rent banks, and private charities use different forms and income tests. Apply to each program that fits your situation.
Missing tax credits after income drops
GST/HST credit, provincial trillium-style credits, and climate rebates may increase when household income falls. File or update your tax return even if you owe little or no tax.
Skipping local transit and recreation subsidies
Many cities offer low-income transit passes and recreation fee waivers through separate municipal offices. Search your city above or ask 211 what is available locally.
Also relevant
Related guides and directories on MyEligible.
Housing help can be federal, provincial, or municipal. Browse government benefits when you want a wider benefits check.
- Guide
Benefits quiz
Personalized federal, provincial, and municipal benefit estimates.
Start the quiz - Caregivers and timeline
Caregiver hubs
Provincial and municipal programs for family caregivers.
Explore - Guide
ODSP explainer
Ontario disability income support for adults with substantial impairments.
Read the guide - Guide
Municipalities we cover
See which cities have dedicated modules on MyEligible.
View sources
How this guide is maintained
Verified against official municipal, provincial, and federal pages linked below. Programs change. Confirm amounts and intake steps with the provider before applying.
Last reviewed: July 2026
Common questions about finding local help. For crisis situations, call 211 or local emergency services.
Frequently asked questions
If you need a safe place tonight, call 211 or your local shelter intake line. 211 can route you to the nearest open shelter and other essentials like food banks.
This is not an eligibility test
Last reviewed: July 2026