Does MyEligible file care complaints for me?

No. MyEligible links to official Ontario and B.C. intake lines and forms. You contact RHRA, MLTC, Ontario Health atHome, Patient Ombudsman, OPGT, B.C. health authorities, or designated agencies directly.

What is the difference between a retirement home and long-term care in Ontario?

Retirement homes are licensed by RHRA and usually charge private rent. Long-term care homes are licensed by MLTC, have provincial waitlists, and follow the Long-Term Care Homes Act complaint process. They are separate systems with different reporting rules.

Is there mandatory reporting for elder abuse in British Columbia?

B.C. has no general mandatory reporting law for all citizens. Designated agencies under the Adult Guardianship Act may investigate when a vulnerable adult cannot seek help because of restraint, handicap, illness, or other barrier. Financial abuse may also involve the Public Guardian and Trustee.

Civic guide · Seniors care planning

Planning for more care

Understand the care options available, prepare for an assessment, and find the correct official pathway for an older adult who needs more support.

Free · Private · No account · Official pathways only

Province

Guides are available for all provinces and territories. Select where the person needing care lives.

Care terminology, assessments, costs, and application processes differ by province. Choose where the person needing care lives.

Not sure where to start? The national care and supportive-living hub offers situation-based entry points for all provinces and territories. Open care and supportive-living hub

Home and community care

Choose your province above to see official home and community care intake routes, costs, and wait-time context for where the person lives.

Legal planning and POA

Powers of attorney, wills, and substitute decision-making rules are provincial. After you select a province, use its legal-planning section and confirm details with a lawyer or notary there.

This is not an eligibility test

Last reviewed: August 2026

Home and community care

Legal planning and POA

Care and supportive living hub

Caregiver benefit hubs

Disability support guides

Report a care concern