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Provincial guide · Northwest Territories

Planning for more care

GNWT Continuing Care Services include Home and Community Care, Supported Living, and Long-Term Care delivered regionally. Use the official community-by-community Home Care contact directory for local help; call 867-767-9030 only for general Continuing Care questions when local routing is unclear.

Guides are available for all provinces and territories. Select where the person needing care lives.

Northwest Territories at a glance

Local care system
GNWT Continuing Care Services and regional Home Care programs
Where to start
GNWT Home Care contact directory for your community
Self-referral
Yes. You may refer yourself or be referred by a health professional
Who can request help
The person, family, physician, or community health centre staff
Main contact
Community-specific Home Care contacts on the GNWT directory; general Continuing Care 867-767-9030
Assessment
A home care team assesses whether nursing, personal care, or long-term care best meets needs

Services vary by region and community. Confirm contacts for your region on official GNWT and NTHSSA pages.

What kind of help are you exploring?

Select everything that sounds relevant. Northwest Territories continuing care programs use separate assessment paths for home and residential settings. This tool offers orientation only.

Your selections help orient planning. Official assessments determine which funded services or placement steps may apply.

Suggested next actions in Northwest Territories

Choose a starting point linked to official Northwest Territories resources. MyEligible does not schedule assessments or submit government forms.

Find local Home Care contacts

Purpose
Reach official Northwest Territories intake for home support assessment or residential care discussions.
When to use
When any level of continuing care support is needed, after hospital discharge, or when comparing home and residential options.
What to have ready
Health card information, medication list, hospital discharge papers if recent, and helper contact details.
Open the Northwest Territories caregiver guide

Learn about home support

Purpose
Review how Northwest Territories home and community services work after assessment.
When to use
When visiting support at home may meet daily needs before considering residential options.
What to have ready
Summary of daily care needs and current helpers at home.

Explore residential care options

Purpose
Understand Long-term care placement steps and costs on official pages.
When to use
When 24-hour supervision or nursing may be needed and home support is no longer safe enough.
What to have ready
Recent functional changes, caregiver capacity notes, and preferred community if any.

  • NWT long-term care

    Facility-based care when home and community care cannot meet needs.

    NWT long-term care

    Link verified 2026-08-25

  • GNWT Continuing Care Services

    Home care, supported living, and long-term care streams in the NWT.

    GNWT Continuing Care Services

    Link verified 2026-08-25

Review seniors benefits and tax credits

Purpose
Explore federal benefits that may help with overall care finances (orientation only).
When to use
When planning finances alongside Northwest Territories care options.
What to have ready
Approximate income range and whether the person receives federal seniors benefits.
Explore seniors benefits

A five-step planning journey in Northwest Territories

  1. Step 1

    Understand needs and safety

    Clarify daily care needs, home safety, and whether protection or urgent danger is involved.

    • List difficult daily tasks: meals, bathing, medication, mobility, and supervision needs.

    • Note changes after hospitalization or gradual decline.

    • Call 911 if someone is in immediate danger.

    • NWT Home and Community Care

      Regional home nursing, personal care, palliative care, and respite.

      NWT Home and Community Care

      Link verified 2026-08-25

  2. Step 2

    Compare home support and residential options

    Official Northwest Territories programs use different assessment paths for home and residential care.

    • Nursing, personal care, palliative care, equipment loans, and respite at home after assessment.

      NWT Home Care regional contacts

      What happens next: After intake, an assessor may ask about daily activities, mobility, safety, medications, and help already available at home.

    • Facility-based 24-hour care when home and community care cannot meet needs.

    • Progression is not always linear; needs and authorized levels can change over time.

    • NWT Home and Community Care

      Regional home nursing, personal care, palliative care, and respite.

      NWT Home and Community Care

      Link verified 2026-08-25

  3. Step 3

    Prepare for an official assessment

    Publicly funded services and residential placement both require official assessments.

    • Bring medication lists, recent hospital records, and details about family helpers.

    • Contact official Northwest Territories intake to request or discuss an assessment.

      NWT Home Care regional contacts

      What happens next: An assessor may schedule a visit and discuss home support, respite, equipment, or residential placement steps.

    • Assessment does not guarantee immediate residential placement.

  4. Step 4

    Understand costs and benefits

    Costs differ between funded home services, residential charges, and private-pay options.

    • Approved home services are publicly funded when eligible; hours reflect assessed need.

    • Residential settings may have income-based charges or copayments per provincial rules.

    • Federal seniors benefits may help with overall finances. See MyEligible seniors benefits guide.

    • NWT long-term care

      Facility-based care when home and community care cannot meet needs.

      NWT long-term care

      Link verified 2026-08-25

    • GNWT Continuing Care Services

      Home care, supported living, and long-term care streams in the NWT.

      GNWT Continuing Care Services

      Link verified 2026-08-25

  5. Step 5

    Apply, wait, and transition

    Service authorization and placement depend on assessment outcomes and regional capacity.

    • Home support begins after assessment approval, not automatically on first contact.

    • Residential placement follows assessment, authorization, and wait times where applicable.

    • Hospital discharge may include short-term support. Confirm what happens when it ends.

    • Protection concerns should use official routes separate from care applications.

Northwest Territories care settings, a continuum, not a ladder

Northwest Territories coordinates home support, residential care, and setting-specific protection through separate official programs. Progression is not always linear.

Progression is not always linear. Some people add home support and never move; others need reassessment when needs grow. Compare care levels, costs, and which authority coordinates before choosing a direction.

Home and Community Care

Nursing, personal care, palliative care, equipment loans, and respite at home after assessment.

Who it may suit
People who can stay at home with visiting support.
Typical services
Nursing, personal care, palliative care, equipment loans, and respite at home after assessment.
Funding
Publicly funded when approved after assessment.
Who assesses
Official assessors or case managers.
How to start
Home Care helps NWT residents stay at home with nursing, home support, medication help, palliative care, equipment loans, and caregiver respite.
Common misunderstanding
Approved hours reflect assessed need.

Long-term care

Facility-based 24-hour care when home and community care cannot meet needs.

Who it may suit
People who need supervised or 24-hour care.
Typical services
Facility-based 24-hour care when home and community care cannot meet needs.
Funding
Charges may apply based on income or provincial rules.
Who assesses
Official placement assessors.
How to start
Long-term care facilities in regional centres provide care when home support and supported living are insufficient.
Common misunderstanding
Residential placement is not immediate; waitlists may apply.

  • NWT long-term care

    Facility-based care when home and community care cannot meet needs.

    NWT long-term care

    Link verified 2026-08-25

  • GNWT Continuing Care Services

    Home care, supported living, and long-term care streams in the NWT.

    GNWT Continuing Care Services

    Link verified 2026-08-25

Planning ahead

Legal and financial planning separate from care assessments.

Who it may suit
Families planning while capacity remains.
Typical services
Legal information and financial documents.
Funding
Legal services are private pay.
Who assesses
Qualified legal professionals.
How to start
Consult qualified legal professionals.
Common misunderstanding
Care assessments do not create legal documents.

  • NWT Home and Community Care

    Regional home nursing, personal care, palliative care, and respite.

    NWT Home and Community Care

    Link verified 2026-08-25

Safety concerns

Emergency and protection routes.

Who it may suit
Urgent safety concerns.
Typical services
911 and official protection resources.
Funding
N/A
Who assesses
N/A
How to start
Call 911 if immediate danger; otherwise use GNWT elder abuse help resources.
Common misunderstanding
Protection routes differ from care intake.

Compare Northwest Territories settings at a glance

Use this table for orientation only. Confirm assessment requirements, fees, and contacts on official pages before making decisions.

Support level
Nursing, personal care, palliative care, equipment loans, and respite at home after assessment.
Nursing
Periodic visits when approved
Funding
Public when approved
Assessment
Yes
Best contact
Home Care helps NWT residents stay at home with nursing, home support, medication help, palliative care, equipment loans, and caregiver respite

Home and Community Care

Nursing, personal care, palliative care, equipment loans, and respite at home after assessment.

Home Care helps NWT residents stay at home with nursing, home support, medication help, palliative care, equipment loans, and caregiver respite. You need a valid NWT health care card and an assessment showing needs best met by Home Care. Self-referral or health professional referral is accepted.

  • Start with the GNWT Home Care contact directory for your community.
  • Call 867-767-9030 for general Continuing Care questions when local contacts are unclear.
  • Supported living is a separate continuing care stream.

Long-term care

Facility-based 24-hour care when home and community care cannot meet needs.

Long-term care facilities in regional centres provide care when home support and supported living are insufficient. Continuing care includes three streams: Home and Community Care, Supported Living, and Long-Term Care.

  • Services vary by region and community.
  • See the Seniors' Information Handbook on GNWT pages.
  • Reassessment may move someone between streams as needs change.

  • NWT long-term care

    Facility-based care when home and community care cannot meet needs.

    NWT long-term care

    Link verified 2026-08-25

  • GNWT Continuing Care Services

    Home care, supported living, and long-term care streams in the NWT.

    GNWT Continuing Care Services

    Link verified 2026-08-25

Planning ahead

Prepare legal and financial decisions while capacity remains.

Official continuing care assessments focus on care needs. Powers of attorney, personal directives, and estate planning require qualified legal advice separate from home care intake.

  • Execute legal documents while the person understands and consents.
  • MyEligible does not draft legal documents.
  • Gather financial information before residential financial assessments where applicable.

  • NWT Home and Community Care

    Regional home nursing, personal care, palliative care, and respite.

    NWT Home and Community Care

    Link verified 2026-08-25

Breaks and respite for family caregivers

Official home and community programs may offer respite when an unpaid caregiver needs relief.

Home and Community Care may include in-home respite so caregivers can rest when assessed as part of the care plan.

  • Respite is one of several home care services listed on GNWT continuing care pages.
  • Eligibility requires a valid NWT health care card and assessment.
  • MyEligible does not register clients for home care.

Palliative and end-of-life care at home

When a serious illness limits life expectancy, palliative supports may be available at home or in residential settings.

Home care includes palliative supports for those who wish to remain at home when dying, alongside nursing and personal care services.

  • Discuss end-of-life preferences during assessment.
  • Long-term care and supported living are separate continuing care streams.
  • Call 911 for emergencies.

What to prepare before an assessment

Gathering key documents and daily-care details before intake can make assessment conversations clearer.

Before contacting home care, gather NWT health care card information, medication list, mobility and daily-care notes, and caregiver contact details.

  • Identify which regional authority serves your community.
  • Use the GNWT home care contact page for local phone numbers.
  • Ask about supported living if more help is needed than periodic visits.

If care needs increase or the plan stops working

Care plans are not fixed. Reassessment may be needed when health, safety, or caregiver capacity changes.

When home care cannot meet needs safely, reassessment may consider supported living or long-term care. Report falls, wandering, or caregiver burnout promptly.

  • Continuing care includes home care, supported living, and long-term care streams.
  • Reassessment may change authorized services.
  • For elder abuse or neglect, use GNWT elder abuse resources — not the Home Care intake line.

  • NWT Home Care regional contacts

    Local phone numbers by region and community.

    NWT Home Care regional contacts

    Link verified 2026-08-25

  • NWT Home and Community Care

    Regional home nursing, personal care, palliative care, and respite.

    NWT Home and Community Care

    Link verified 2026-08-25

  • NWT long-term care

    Facility-based care when home and community care cannot meet needs.

    NWT long-term care

    Link verified 2026-08-25

  • NWT elder abuse and neglect help

    Official routes to report elder abuse or neglect in the Northwest Territories.

    NWT elder abuse and neglect help

    Link verified 2026-08-25

Official sources

These pages are maintained by government agencies and regulators. MyEligible mirrors links for navigation only.

  • GNWT Continuing Care Services
    Authority:
    GNWT Health and Social Services
    Province:
    Northwest Territories
    Purpose:
    Continuing care services overview for the Northwest Territories.
    Last verified:
    2026-08-25

    External official page

  • GNWT Home and Community Care
    Authority:
    GNWT Health and Social Services
    Province:
    Northwest Territories
    Purpose:
    Home and Community Care intake through local health centres.
    Last verified:
    2026-08-25

    External official page

  • GNWT long-term care
    Authority:
    GNWT Health and Social Services
    Province:
    Northwest Territories
    Purpose:
    Long-term care facilities and application pathways.
    Last verified:
    2026-08-25

    External official page

  • GNWT elder abuse and neglect help
    Authority:
    GNWT Health and Social Services
    Province:
    Northwest Territories
    Purpose:
    Elder abuse and neglect reporting routes in the Northwest Territories.
    Last verified:
    2026-08-25

    External official page

This guide helps you prepare and find the correct official pathway. It does not assess eligibility, make placement decisions, or replace advice from a health authority or care coordinator.

This is not an eligibility test

Last reviewed: August 2026

Northwest Territories Seniors Care Planning: Continuing Care Services | MyEligible