MyEligible
Start

Provincial guide · Yukon

Planning for more care

The Yukon Home Care Program provides territory-wide acute, chronic, palliative, rehabilitation, and respite services based on assessed need. Continuing care facilities are a separate pathway when home care is not enough.

Guides are available for all provinces and territories. Select where the person needing care lives.

Yukon at a glance

Local care system
Yukon Home Care Program and continuing care facilities
Where to start
Yukon Home Care intake by phone for your community
Self-referral
Yes. You may refer yourself or have someone phone on your behalf
Who can request help
The person, a family member, friend, or health provider
Main contact
Whitehorse and most communities: 867-667-5774 (toll-free in Yukon 1-877-667-5774); Dawson City 867-993-5029; Haines Junction 867-634-7510; Watson Lake 867-536-5256
Assessment
Home care staff complete a referral by phone and arrange an in-person assessment of needs

Services depend on assessed need and Yukon Health Care Insurance Plan eligibility. Continuing care facility placement is a separate process.

What kind of help are you exploring?

Select everything that sounds relevant. Yukon continuing care programs use separate assessment paths for home and residential settings. This tool offers orientation only.

Your selections help orient planning. Official assessments determine which funded services or placement steps may apply.

Suggested next actions in Yukon

Choose a starting point linked to official Yukon resources. MyEligible does not schedule assessments or submit government forms.

Contact official intake

Purpose
Reach official Yukon intake for home support assessment or residential care discussions.
When to use
When any level of continuing care support is needed, after hospital discharge, or when comparing home and residential options.
What to have ready
Health card information, medication list, hospital discharge papers if recent, and helper contact details.
Open the Yukon caregiver guide

Learn about home support

Purpose
Review how Yukon home and community services work after assessment.
When to use
When visiting support at home may meet daily needs before considering residential options.
What to have ready
Summary of daily care needs and current helpers at home.

  • Yukon Home Care Whitehorse: 867-667-5774

    Phone referral and assessment intake for Whitehorse and most communities.

    Yukon Home Care Whitehorse: 867-667-5774

    Link verified 2026-08-25

  • Yukon Home Care Program

    Territory-wide home nursing, personal care, palliative care, and respite.

    Yukon Home Care Program

    Link verified 2026-08-25

Explore residential care options

Purpose
Understand Continuing care facilities placement steps and costs on official pages.
When to use
When 24-hour supervision or nursing may be needed and home support is no longer safe enough.
What to have ready
Recent functional changes, caregiver capacity notes, and preferred community if any.

Review seniors benefits and tax credits

Purpose
Explore federal benefits that may help with overall care finances (orientation only).
When to use
When planning finances alongside Yukon care options.
What to have ready
Approximate income range and whether the person receives federal seniors benefits.
Explore seniors benefits

A five-step planning journey in Yukon

  1. Step 1

    Understand needs and safety

    Clarify daily care needs, home safety, and whether protection or urgent danger is involved.

    • List difficult daily tasks: meals, bathing, medication, mobility, and supervision needs.

    • Note changes after hospitalization or gradual decline.

    • Call 911 if someone is in immediate danger.

  2. Step 2

    Compare home support and residential options

    Official Yukon programs use different assessment paths for home and residential care.

    • Home nursing, personal care, palliative care, and caregiver respite after phone referral and assessment.

      Yukon Home Care Whitehorse: 867-667-5774

      What happens next: After intake, an assessor may ask about daily activities, mobility, safety, medications, and help already available at home.

    • Facility-based continuing care when home care cannot meet needs safely.

    • Progression is not always linear; needs and authorized levels can change over time.

    • Yukon Home Care Program

      Territory-wide home nursing, personal care, palliative care, and respite.

      Yukon Home Care Program

      Link verified 2026-08-25

  3. Step 3

    Prepare for an official assessment

    Publicly funded services and residential placement both require official assessments.

    • Bring medication lists, recent hospital records, and details about family helpers.

    • Contact official Yukon intake to request or discuss an assessment.

      Yukon Home Care Whitehorse: 867-667-5774

      What happens next: An assessor may schedule a visit and discuss home support, respite, equipment, or residential placement steps.

    • Assessment does not guarantee immediate residential placement.

  4. Step 4

    Understand costs and benefits

    Costs differ between funded home services, residential charges, and private-pay options.

    • Approved home services are publicly funded when eligible; hours reflect assessed need.

    • Residential settings may have income-based charges or copayments per provincial rules.

    • Federal seniors benefits may help with overall finances. See MyEligible seniors benefits guide.

  5. Step 5

    Apply, wait, and transition

    Service authorization and placement depend on assessment outcomes and regional capacity.

    • Home support begins after assessment approval, not automatically on first contact.

    • Residential placement follows assessment, authorization, and wait times where applicable.

    • Hospital discharge may include short-term support. Confirm what happens when it ends.

    • Protection concerns should use official routes separate from care applications.

    • Yukon Home Care Whitehorse: 867-667-5774

      Phone referral and assessment intake for Whitehorse and most communities.

      Yukon Home Care Whitehorse: 867-667-5774

      Link verified 2026-08-25

    • Yukon Home Care Program

      Territory-wide home nursing, personal care, palliative care, and respite.

      Yukon Home Care Program

      Link verified 2026-08-25

Yukon care settings, a continuum, not a ladder

Yukon coordinates home support, residential care, and setting-specific protection through separate official programs. Progression is not always linear.

Progression is not always linear. Some people add home support and never move; others need reassessment when needs grow. Compare care levels, costs, and which authority coordinates before choosing a direction.

Yukon Home Care Program

Home nursing, personal care, palliative care, and caregiver respite after phone referral and assessment.

Who it may suit
People who can stay at home with visiting support.
Typical services
Home nursing, personal care, palliative care, and caregiver respite after phone referral and assessment.
Funding
Publicly funded when approved after assessment.
Who assesses
Official assessors or case managers.
How to start
You may refer yourself or have someone phone on your behalf.
Common misunderstanding
Approved hours reflect assessed need.

  • Yukon Home Care Whitehorse: 867-667-5774

    Phone referral and assessment intake for Whitehorse and most communities.

    Yukon Home Care Whitehorse: 867-667-5774

    Link verified 2026-08-25

  • Yukon Home Care Program

    Territory-wide home nursing, personal care, palliative care, and respite.

    Yukon Home Care Program

    Link verified 2026-08-25

Continuing care facilities

Facility-based continuing care when home care cannot meet needs safely.

Who it may suit
People who need supervised or 24-hour care.
Typical services
Facility-based continuing care when home care cannot meet needs safely.
Funding
Charges may apply based on income or provincial rules.
Who assesses
Official placement assessors.
How to start
When home care is insufficient, Yukon continuing care facilities may be considered through official territorial processes.
Common misunderstanding
Residential placement is not immediate; waitlists may apply.

Planning ahead

Legal and financial planning separate from care assessments.

Who it may suit
Families planning while capacity remains.
Typical services
Legal information and financial documents.
Funding
Legal services are private pay.
Who assesses
Qualified legal professionals.
How to start
Consult qualified legal professionals.
Common misunderstanding
Care assessments do not create legal documents.

Safety concerns

Emergency and protection routes.

Who it may suit
Urgent safety concerns.
Typical services
911 and official protection resources.
Funding
N/A
Who assesses
N/A
How to start
Call 911 if immediate danger; otherwise contact Yukon Adult Protection Services.
Common misunderstanding
Protection routes differ from care intake.

  • Yukon Adult Protection Services

    Report abuse or neglect of an adult who may be unable to seek help (867-456-3946).

    Yukon Adult Protection Services

    Link verified 2026-08-25

Compare Yukon settings at a glance

Use this table for orientation only. Confirm assessment requirements, fees, and contacts on official pages before making decisions.

Support level
Home nursing, personal care, palliative care, and caregiver respite after phone referral and assessment.
Nursing
Periodic visits when approved
Funding
Public when approved
Assessment
Yes
Best contact
You may refer yourself or have someone phone on your behalf

  • Yukon Home Care Whitehorse: 867-667-5774

    Phone referral and assessment intake for Whitehorse and most communities.

    Yukon Home Care Whitehorse: 867-667-5774

    Link verified 2026-08-25

  • Yukon Home Care Program

    Territory-wide home nursing, personal care, palliative care, and respite.

    Yukon Home Care Program

    Link verified 2026-08-25

Yukon Home Care Program

Home nursing, personal care, palliative care, and caregiver respite after phone referral and assessment.

You may refer yourself or have someone phone on your behalf. Whitehorse and most communities: 867-667-5774 (toll-free in Yukon 1-877-667-5774). Dawson City: 867-993-5029. Haines Junction: 867-634-7510. Watson Lake: 867-536-5256.

  • Staff complete a referral form by phone and arrange an in-person assessment.
  • Eligible if you have assessed need and Yukon Health Care Insurance Plan coverage.
  • Palliative care is integrated with Home Care for many Yukon clients.

Continuing care facilities

Facility-based continuing care when home care cannot meet needs safely.

When home care is insufficient, Yukon continuing care facilities may be considered through official territorial processes. Confirm current placement steps on Yukon.ca long-term care home pages.

  • Home care reassessment is the usual starting point before facility discussions.
  • Community-specific Home Care numbers apply outside Whitehorse.
  • MyEligible does not submit Yukon referral forms.

Planning ahead

Prepare legal and financial decisions while capacity remains.

Official continuing care assessments focus on care needs. Powers of attorney, personal directives, and estate planning require qualified legal advice separate from home care intake.

  • Execute legal documents while the person understands and consents.
  • MyEligible does not draft legal documents.
  • Gather financial information before residential financial assessments where applicable.

Breaks and respite for family caregivers

Official home and community programs may offer respite when an unpaid caregiver needs relief.

The Home Care Program includes respite care to give family caregivers a break when assessed as needed alongside other home services.

  • Mention caregiver exhaustion during the phone referral.
  • Respite is coordinated with other assessed home care services.
  • MyEligible does not complete Yukon referral forms.

  • Yukon Home Care Whitehorse: 867-667-5774

    Phone referral and assessment intake for Whitehorse and most communities.

    Yukon Home Care Whitehorse: 867-667-5774

    Link verified 2026-08-25

  • Yukon Home Care Program

    Territory-wide home nursing, personal care, palliative care, and respite.

    Yukon Home Care Program

    Link verified 2026-08-25

Palliative and end-of-life care at home

When a serious illness limits life expectancy, palliative supports may be available at home or in residential settings.

Yukon Home Care and the palliative care team support Yukoners who wish to receive comfort care at home when clinically appropriate.

  • Palliative care is integrated with Home Care for many Yukon clients.
  • Discuss wishes and symptom management during assessment.
  • Call 911 for emergencies.

  • Yukon Home Care Whitehorse: 867-667-5774

    Phone referral and assessment intake for Whitehorse and most communities.

    Yukon Home Care Whitehorse: 867-667-5774

    Link verified 2026-08-25

  • Yukon Home Care Program

    Territory-wide home nursing, personal care, palliative care, and respite.

    Yukon Home Care Program

    Link verified 2026-08-25

What to prepare before an assessment

Gathering key documents and daily-care details before intake can make assessment conversations clearer.

Before calling, gather Yukon health care insurance details, medication list, helper contacts, and notes on daily tasks that are becoming difficult.

  • Home care staff may complete the referral form with you by phone.
  • Use the community-specific Home Care number for your area.
  • Ask how continuing care facilities differ from home care.

  • Yukon Home Care Whitehorse: 867-667-5774

    Phone referral and assessment intake for Whitehorse and most communities.

    Yukon Home Care Whitehorse: 867-667-5774

    Link verified 2026-08-25

  • Yukon Home Care Program

    Territory-wide home nursing, personal care, palliative care, and respite.

    Yukon Home Care Program

    Link verified 2026-08-25

If care needs increase or the plan stops working

Care plans are not fixed. Reassessment may be needed when health, safety, or caregiver capacity changes.

When needs exceed what home care can safely provide, discuss continuing care facility options with Home Care during reassessment.

  • Reassessment may change service types or hours.
  • Facility placement follows separate Yukon continuing care processes.
  • For abuse or neglect concerns, use Yukon Adult Protection Services — not the Home Care intake line.

  • Yukon Home Care Whitehorse: 867-667-5774

    Phone referral and assessment intake for Whitehorse and most communities.

    Yukon Home Care Whitehorse: 867-667-5774

    Link verified 2026-08-25

  • Yukon Home Care Program

    Territory-wide home nursing, personal care, palliative care, and respite.

    Yukon Home Care Program

    Link verified 2026-08-25

  • Yukon continuing care facilities

    Facility-based continuing care when home care is insufficient.

    Yukon continuing care facilities

    Link verified 2026-08-25

  • Yukon Adult Protection Services

    Report abuse or neglect of an adult who may be unable to seek help (867-456-3946).

    Yukon Adult Protection Services

    Link verified 2026-08-25

Official sources

These pages are maintained by government agencies and regulators. MyEligible mirrors links for navigation only.

  • Yukon Home Care Program
    Authority:
    Government of Yukon
    Province:
    Yukon
    Purpose:
    Yukon Home Care Program intake and assessed services.
    Last verified:
    2026-08-25

    External official page

  • Yukon continuing care facilities
    Authority:
    Government of Yukon
    Province:
    Yukon
    Purpose:
    Continuing care facilities and long-term care homes.
    Last verified:
    2026-08-25

    External official page

  • Yukon Adult Protection Services
    Authority:
    Government of Yukon
    Province:
    Yukon
    Purpose:
    Adult protection reporting for abuse or neglect of vulnerable adults.
    Last verified:
    2026-08-25

    External official page

This guide helps you prepare and find the correct official pathway. It does not assess eligibility, make placement decisions, or replace advice from a health authority or care coordinator.

This is not an eligibility test

Last reviewed: August 2026

Yukon Seniors Care Planning: Home Care and Continuing Care | MyEligible